Privacy Policy

1. Introduction

TailoredCV.app ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our CV and cover letter generation service.

2. Information We Collect

Personal Information

• Name and contact information (email address)
• Account credentials and authentication data
• Payment information (processed securely through Stripe)
• CV and career information you provide
• Job descriptions you input for tailoring

Technical Information

• IP address and location data
• Browser type and version
• Device information and operating system
• Usage patterns and feature interactions
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Provide and improve our CV generation services
• Process payments and manage subscriptions
• Personalize your experience and generate tailored content
• Communicate with you about your account and our services
• Analyze usage patterns to improve our platform
• Ensure security and prevent fraud
• Comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your information:

• SSL/TLS encryption for all data transmission
• Secure cloud hosting with enterprise-grade security
• Regular security audits and updates
• Access controls and authentication protocols
• Payment processing through PCI-compliant Stripe

5. Information Sharing

We do not sell your personal information. We may share your information only in these circumstances:

• Service Providers: Third-party services that help us operate (OpenAI for content generation, Stripe for payments)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: When you explicitly consent to sharing

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and associated data
• Download your data in a portable format
• Opt-out of marketing communications
• Object to certain data processing activities

To exercise these rights, contact us at support@tailoredcv.app.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. When you delete your account, we will delete your personal information within 30 days, except where retention is required for legal compliance, dispute resolution, or enforcement of agreements.

8. International Transfers

Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

9. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Provide secure access to your account
• Analyze site usage and performance
• Improve user experience

We use Google Analytics to better understand how visitors interact with TailoredCV.app. Analytics cookies are optional and you can accept or decline them via the cookie banner. If you have an account, your preference is saved with your profile.

You can also control cookies through your browser settings, but disabling cookies may affect functionality.

10. Children's Privacy

Our service is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our service after changes become effective constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: